Eligible applicants will be supported by our community-based advisors who will be able to offer them in-person, digital or telephone support in the following areas…
Health & Wellbeing
We provide information, advice, and guidance on the full range of health provisions available to you based on your individual needs and eligibility. Here’s just some of the ways we can help:
Register you with your local GP/ other primary care services
Assist with initial referrals to access or continue services/treatments including on-going health, mental health, and substance use
Immunisation programmes
Financial inclusion and
money management
Your advisor will help you gain a clear understanding of your finances, guiding you through the basics of money management and advising you on any financial support available.
Money management
Budgeting
Debt advice and support
Benefit applications and checks
Work experience opportunities
Social, community and
family engagement
Relationships are a key part of life whether it be family, friends, community or work. We will help you engage or re-engage in appropriate and supportive relationships to help you live a fulfilling life.
Family
Friends
Community involvement
Dispute resolution
Volunteering opportunities
Learning & training opportunities
Digital Support
To help you access the services you need to support your overall wellbeing and where relevant, help you with securing employment, we will help you overcome digital exclusion.
Access to schemes for digital equipment
Assistance in accessing online digital services
Accommodation
Your advisor will help you access the right services for any housing issues you are facing.
General housing issues
Housing applications
Sustaining a tenancy
Housing conditions
Over 65
If you’re aged 65 or over then you will have access to our 65+ specific support, delivered in partnership with Age UK Birmingham.
Age specific support
Help navigating the social care system (where required)
We can offer referral pathways based on your individual needs, whether the referral is for health, mental health, substance use, housing options services or comprehensive money advice, or another statutory, community-based or commissioned service. We will give you assistance in making initial referrals and advice on what next steps you should expect.
Happy Holidays
Our office will be closed from 25th December to 2nd January 2025. For self-help resources and additional support during this time, please visit our
Self-Help Hub.
Any referrals received during this period will be responded to when we return to the office.