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Cookie Policy for GAIN Birmingham

At GAIN Birmingham, your privacy is of utmost importance to us. This Cookie Policy explains what cookies are, how we use them on our website, and your rights under the General Data Protection Regulation (GDPR).

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They are used to make websites work more efficiently and provide information to the site owners. Cookies can also personalise your experience and remember your preferences.

Types of Cookies We Use

  1. Essential Cookies
    These cookies are necessary for the website to function. They cannot be switched off in our systems and do not require your consent. Examples include:

    • Enabling basic site functionality, such as page navigation.
    • Ensuring secure access to user accounts.
  2. Analytics and Performance Cookies
    These cookies help us understand how visitors use our site by collecting anonymised data. This information is used to improve website performance and ensure a better user experience.

  3. Functional Cookies
    These cookies enable enhanced functionality and personalisation, such as remembering your preferences or login details. They are set only if you consent to them.

  4. Marketing and Targeting Cookies
    These cookies are used to deliver personalised advertising and track your activity across websites. They help us measure the effectiveness of campaigns and ensure ads are relevant to you.

Cookie Consent

In line with GDPR, we only use non-essential cookies with your explicit consent. When you first visit our website, you will see a cookie banner asking for your preferences. You can:

  • Accept all cookies.
  • Customise your preferences.
  • Decline non-essential cookies.

You can modify your cookie preferences at any time through our Cookie Management Tool or your browser settings.

Third-Party Cookies

We may use third-party services, such as Google Analytics or social media plugins, which also place cookies on your device. These cookies are governed by the third parties’ privacy policies, and we recommend reviewing them.

Your Rights

Under GDPR, you have the right to:

  • Be informed about how cookies are used on our website.
  • Access the data collected about you.
  • Withdraw consent at any time.
  • Request the deletion of personal data collected through cookies.

If you wish to exercise any of these rights, please contact us at [email protected]

Managing Cookies

You can manage or delete cookies through your browser settings. Most browsers allow you to:

  • Accept or refuse all cookies.
  • Delete existing cookies.
  • Block cookies from specific websites.

Please note that some features of our website may not function correctly if you disable cookies.

Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or relevant regulations. Any updates will be posted on this page, and where required, we will seek your renewed consent.

Happy Holidays

Our office will be closed from 25th December to 2nd January 2025. For self-help resources and additional support during this time, please visit our Self-Help Hub. Any referrals received during this period will be responded to when we return to the office.
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